Quantity versus a pallet box
Ordering a lot of void fill or kraft can become a pallet delivery. That is a quantity of supplies. A pallet box is a different product: a tray, cap and stitched double wall sleeve, in half and full Europa and half and full container sizes, with or without a heat-treated pallet.
Packaging Suppliers customers who only need the fill should not order the sleeve unless the load itself needs that export carton.
Read the delivery notes
The delivery page covers a pallet. The 3pm cutoff and free UK delivery over £50 ex VAT still apply to the order.